Understanding DaaS And The Trends Companies Must Be Aware Of

Understanding DaaS And The Trends Companies Must Be Aware Of

If you are a business owner who had previously engaged in outsourced IT support in Singapore, then you have probably heard of the term “DaaS.” DaaS basically stands for Device-as-a-Service and is increasingly becoming a popular solution for acquiring IT equipment and software services in a single subscription payment. DaaS essentially eases the IT needs of companies by enabling their hardware, software, and device management to be outsourced from an external provider. 

Over recent years, DaaS has grown in so much prominence due to the advantages it offers to businesses. As a matter of fact, in 2022, the global DaaS market size was valued at a whopping $83.38 billion and is expected to expand continuously at a compound annual growth rate of 29% from 2023 to 2030. For a deeper understanding, this article will discuss what DaaS really means and the latest trends surrounding it.


What is DaaS?

DaaS is a subscription-based model that simultaneously delivers hardware and IT support to businesses. There are plenty of outsourced IT support services that offer DaaS, and their main objective is to efficiently distribute, provide, and manage devices for a company’s workers, regardless of where these workers are.

For instance, if a company needs communication devices and services, it can avail of DaaS from a DaaS solutions provider, which will deploy all the necessary equipment, such as videoconferencing hardware and headsets, for a fixed monthly subscription fee. Along with this, the vendor will also provide IT support that the company will need to leverage the devices.

As mentioned earlier, DaaS is increasingly becoming popular within the business community, and this is principally because DaaS addresses a two-fold need that numerous businesses have – the need to cut costs while also enhancing organisation infrastructure. Generally, DaaS is growing in prominence for the same reason as other subscriptions services: it transforms the cost of IT hardware from a capital expenditure to an operating expense, thereby offering flexibility and predictability.


Major trends in DaaS

During the advent of the COVID-19 pandemic, many companies were forced to adopt a remote work setup. Even after the global health crisis has subsided, a lot of businesses still prefer to embrace a hybrid work model in order to accommodate an increasing number of workers looking for flexibility in their jobs. As such, these companies needed to reimagine their whole workspaces, which is no easy task and can come with steep costs.

This is where DaaS solutions providers saw an opportunity for profit. DaaS basically offers companies a way to outfit their remote workers with the devices they need through a more affordable subscription-based service. When companies choose DaaS models, they minimise capital costs while simultaneously making sure that they have the right infrastructure in place to meet increasing requirements as they expand.

By subscribing to a DaaS, a company can deploy and upgrade various devices as needed and update new hardware more frequently and quickly with relative ease. However, as part of an agreement for DaaS, the company has no option to own the hardware. They simply pay for the use of the equipment during the contract, and they have the choice to upgrade to the latest technologies for a comparable monthly fee.



Overall, the prominence of DaaS exists mainly among companies that adopt a remote or hybrid work model. With DaaS, these companies can enable their employees to work in a remote setup without having to deal with extra hardware and software costs and problems. Over the past few years, this has been proven to result in significant cost savings, especially for SMEs that are still undergoing or planning to undergo expansion. Ultimately, DaaS provides businesses with the option to scale up as needed.

If the DaaS strategy is consistent with the current and future objectives of your company, JK Tech is here to assist you! JK Tech is a highly trusted provider of high-quality outsourced IT support services in Singapore for a variety of companies across different industries.

Our team is essentially committed to helping businesses leverage today’s technologies with the end goal of maximising productivity and profit. Among the best services we offer are DaaS, Cloud, Cyber Security, Data Centre Modernisation, IT Consultancy, IT Maintenance, and many more. Contact us today for more information!